A remote work platform to keep your team connected
- Track progress
- Collaborate in real-time
- Manage workloads
- Focus on your customers
- Increase revenue
Kanban boards help in acquiring a better understanding of the support process, as the data is presented in actionable cards sorted into meaningful columns
Track team performance with SLA metrics: average first response time, # of replies to close the ticket, and ticket closing time. Track satisfaction with reports
Manage employees with People module. Create their profiles wirh avatars, assign to roles, group them in teams and departments, add holidays, use popup reminders
CRM plugin let you add profiles for clients and companies. Manage sales opportunities with pipelne and workflow. Add notes with files, contacts to issues
Use multiple currencies and 19 languages. Bill time entries, customize invoice design and send it as email or PDF. Track payments, accounts operations and have control over every dollar.
A word from a happy client
— Sindy Lee, Head of Customer support at SQL VIEW Read our case study with SQL VIEWSQL VIEW is a software company offering systems for Document and Record Management as well as Facility Management in Singaporean IT market. At the beginning of 2018 they had two goals: find a tool that would make their customer support more effective and help their IT team, by taking workload from them
Stay tuned and connected
Plan Roadmap and Resources
The resource chart clearly shows what tasks the employees are engaged in, how much free time they have, and who is overloaded. On the diagram, you can set time for tasks, both on a specific date and at intervals
Manage Backlogs & Track Tasks
With an Agile board it's easier to add, assign, prioritize, and track tasks. Save time by commenting, making checklists, adding tasks right on the board and moving them with drag&drop. You can work with Scrum, Kanban, or any other methodology
Measure Performance
The Performance tab contains a chart of worked hours per day. It takes into account the employee's day length, holidays, and weekends. Internal hourly rates are used for salary and cost calculation, while external ones are for billing your clients
Automate workflows & Integrate Git
Thanks to Git integration, you get full version control as if the subversion repository was hosted locally. You will be able to see the commit statistics of team members, comment on them, close issues, or even track time right from a commit message
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What people are saying about RedmineUP:
Easy to use software, easy to setup and administrate. A very good project management tool for the value, I highly recommend!
— Anthony Mele
rating from Capterra
This platform changes the behavior of Redmine software. I am sure that we can trust Redmineup services while we are adopting Agile to our teams.
— Akin Ömeroğlu
rating from Capterra
RedmineUP allows to connect one application using API, this feature allows to manage project in redmine from other application.
— Francisco Paredes
rating from Capterra
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