What is the difference between "Single-server" and "Multi-server" license?

The number of servers is simply a number of "production server" installations.

The "Single-server" license (previously:"Single-site license") allows for only one "live" installation.

The "Multi-Server" license (previously:"Multi-site license") license allows for an unlimited number of installations within one company. For every additional company, you have to purchase a separate license despite the number of servers you're allowed to use with your current license.

For both license types you can have many "test" installations for evaluating and testing purposes. For instance, your developers can install the plugin onto their local machines without any limits.

What is plugin license and what does it include?

Once the plugin is purchased you can use it for a lifetime. All plugins include a license, which allows you to download updates of the plugin and receive technical support. Each license is valid for 12 months from the date of purchase.

Are the licenses valid for a lifetime?

No. Each license is valid for one year from the date of your purchase. You will receive an email notification before the end of the period to remind you about the renewal.

How can I install plugins?

You will find installation and setup documentation in the Help & Support section. If you encouter any difficulties or have questions, contact our support for assistance. We also provide paid services of system and plugin installation and configuration.

What happens when my license expires?

The product will continue to operate for a lifetime, also after the license expires. You can continue using the product for as long as needed, but you will no longer receive support and be able to download updates for the product.

How can I download updates?

To download updates, go to email with a purchase confirmation, and click on the link that leads you to License Manager under your profile. You can request to receive an email reminder with the link to the License Manager. Use the email given during the purchase of the plugin.

How can I pay?

We accept cards such as Visa, MasterCard, American Express, and Discover cards as well as more than 30 other payment methods, including PayPal. You can also pay by bank transfer. If your order process requires generating a Pro-forma bill and paying by wire transfer or payment with few installations it is also possible. With any purchase-related questions, contact Sales.

How secure is my payment info?

All payments are securely processed by 2Checkout Inc. (previously Avangate), one of the online payment processing industry leaders. Your card information never even touches our servers. Your order is processed over an SSL connection secured by Norton.

What about students/nonprofits/open source projects?

We provide discounts and special terms for qualifying users. Contact us with details of your project.