Help & Support

4 item(s) tagged by helpdesk

Helpdesk plugin issue

I have been using Redmine 5.1.1 with Redmine CRM, Contacts and Helpdesk plugin without any proble...

Add the original email .eml file to the attachments selection

Please add the original incoming mail .eml-File to the attachments selection, so it can be used w...

Helpdesk plugin: Add "To Address" condition to workflow automation rules to support custom handling of issues based on specific target mail address

We use Office 365 for our Exchange/Outlook communication, and we have tried to setup the Helpdesk...

Set a default email address for Cc or Bcc in Helpdesk plugin On review

Current version of Helpdesk plugin allow us to add email addresses to cc and bcc fields when we r...

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