Set a default email address for Cc or Bcc in Helpdesk plugin

On review
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Anna Caden
Added 12 months ago

Current version of Helpdesk plugin allow us to add email addresses to cc and bcc fields when we reply to a helpdesk ticket. It woul be really helpful to be able to configure default values for cc and bcc fields in the template. We usually put our manager email address to every email sent to customers.