Helpdesk plugin - HTML features and compability with CKEditor

5

(none) (none)
Added about 1 year ago

1) Receive HTML email with inline images and correctly display it in description part.
2) Send quote from issue in HTML and receive answer in readable format (structured and formatted text from Outlook in HTML).
3) Receive answer with inline image and correctly display it in text (in comment part).
4) Answer with inserted inline image(from quote) and add all attachments (wich are previously received) and send it in HMTL format.
5) Corectly send answer to received answer (from comment part), saving HTML format throughout the correspondence.
6) Compability with CKEditor editor, to be able to use it for creating and sending answer (also with quote).

PC Hilfe 3 months

Strongly support this, acceptance of Redmine is often hindered because people have to resort to opening mails in outlook to see/understand the structure/layout of the complex mails