Check Pivot Table page makes RedmineUP product plugin error only the new version 2-1-3
Rendering plugins/redmine_pivot_table/app/views/pivottables/index.html.erb within layouts/base
Rendered plugins/redmine_pivot_table/app/views/pivottables/index.html.erb within layouts/base (108.2ms)
Completed 500 Internal Server Error in 319ms (ActiveRecord: 41.5ms)
ActionView::Template::Error (undefined method `products' for #<Issue:0x000055f20c515028>
Did you mean? project):
55: <% if @table == "activity" >
56: data = <= raw parse_events(@events).to_json >;
57: < else >
58: data = <= raw parse_issues(@issues).to_json >;
59: < end %>
60:
61: var dateFormat = $.pivotUtilities.derivers.dateFormat;
app/models/query.rb:76:in `value_object'
app/helpers/queries_helper.rb:231:in `column_content'
plugins/redmine_contacts_helpdesk/lib/redmine_helpdesk/patches/queries_helper_patch.rb:50:in `column_content_with_helpdesk'
plugins/redmine_pivot_table/app/helpers/pivottables_helper.rb:81:in `block (2 levels) in parse_issues'
plugins/redmine_pivot_table/app/helpers/pivottables_helper.rb:78:in `each'
plugins/redmine_pivot_table/app/helpers/pivottables_helper.rb:78:in `block in parse_issues'
plugins/redmine_pivot_table/app/helpers/pivottables_helper.rb:76:in `each'
plugins/redmine_pivot_table/app/helpers/pivottables_helper.rb:76:in `parse_issues'
Answers (1)
Hello Ashraf,
Thanks for the shared logs.
Sadly but we cannot guarantee that our plugins will be compatible with other third-party components (plugins) installed - redmine_pivot_table in the particular case. As they are developed and designed by other developers and thus they work in a different way.
We can develop such an incompatibility fix between plugins, especially for you.
If you are interested, I will connect you with the project manager, with whom you will discuss technical requirements.
After collecting the specification, she will prepare the time and budget estimation. Based on the scope of the project, she will be able to provide you with a timeline of such custom fix development. If you would like to proceed further on this point, please contact us at support@redmineup.com. Thanks.