RedmineUP plugins break Redmine gravatar plugin
After installing the Helpdesk plugin PRO 4.1.5, CRM plugin PRO 4.2.6 and Agile plugin PRO 1.5.1 plugins to my Redmine 4.1.0 instance, the gravatar plugin is broken. The user avatars are not displayed any more, only the "broken image" picture is shown. The log shows the following error:
I, [2020-01-16T09:39:42.251517 #1] INFO -- : Started GET "/redmine/images/https:https://www.gravatar.com/avatar/52ead169cd6051ecd92865c039a2ff79?rating=PG&size=80&default=mm" for 91.249.178.2 at 2020-01-16 09:39:42 +0100 F, [2020-01-16T09:39:42.254937 #1] FATAL -- : F, [2020-01-16T09:39:42.255023 #1] FATAL -- : ActionController::RoutingError (No route matches [GET] "/images/https:https:/www.gravatar.com/avatar/52ead169cd6051ecd92865c039a2ff79"): F, [2020-01-16T09:39:42.255066 #1] FATAL -- : F, [2020-01-16T09:39:42.255134 #1] FATAL -- : actionpack (5.2.4.1) lib/action_dispatch/middleware/debug_exceptions.rb:65:in `call'
The problem is the doubled "https:". As a workaround, one can add the line "avatar_server_url: //www.gravatar.com" to the Redmine configuration.yml, which fixes the problem.
Why does RedmineUP plugins break the Redmine gravatar plugin and when will this be fixed?
Regards,
Robert
Answers (8)
I updated my redmine from 3.3.2 to 4.1.0 and gravatar also broken. I also use a lot of redmineup plugins.
I dont have the problem with doubled https: but the same problem.
Workaround, with "avatar_server_url:" not work by me.
ActionController::RoutingError (No route matches [GET] "/users/https:/www.gravatar.com/avatar/a60....
ActionController::RoutingError (No route matches [GET] "/projects/https:/www.gravatar.com/avatar/a60...
ActionController::RoutingError (No route matches [GET] "/my/https:/www.gravatar.com/avatar/a60...
ActionController::RoutingError (No route matches [GET] "/https:/www.gravatar.com/avatar/a60...
Environment:
Redmine version 4.1.0.stable.19525
Ruby version 2.3.3-p222 (2016-11-21) [i386-linux-gnu]
Rails version 5.2.4.1
Redmine plugins:
redmine_agile 1.5.2
redmine_checklists 3.1.16
redmine_contacts 4.2.5
redmine_contacts_helpdesk 4.1.5
Any hint ?
Regards
Daniel
Hi. Recently, there was a bug related to gravatar and Helpdesk/CRM plugin. However, it is fixed by our developer. Please contact support@redmineup.com and mention what is the problem about. Afterward you will be sent the fixed versions of the plugins.
Same here...
This is how the <img> tag looks like:
<img alt="" title="Markus" class="gravatar" srcset="https:https://www.gravatar.com/avatar/69009e63f1f65b46dcb24258bd728261?rating=PG&size=28&default=mm 2x" src="/images/https:https://www.gravatar.com/avatar/69009e63f1f65b46dcb24258bd728261?rating=PG&amp;size=14&amp;default=mm">
Hi. Recently, there was a bug related to gravatar and Helpdesk/CRM plugin. However, it is fixed by our developer. Please contact support@redmineup.com and mention what is the problem about. Afterward you will be sent the fixed versions of the plugins.
BTW, setting `avatar_server_url` does not help.
Hi. Recently, there was a bug related to gravatar and Helpdesk/CRM plugin. However, it is fixed by our developer. Please contact support@redmineup.com and mention what is the problem about. Afterward you will be sent the fixed versions of the plugins.
I have the same issue
Hi. Recently, there was a bug related to gravatar and Helpdesk/CRM plugin. However, it is fixed by our developer. Please contact support@redmineup.com and mention what is the problem about. Afterward you will be sent the fixed versions of the plugins.
Hi. Recently, there was a bug related to gravatar and Helpdesk/CRM plugin. However, it is fixed by our developer. Please contact support@redmineup.com and mention what is the problem about. Afterward you will be sent the fixed versions of the plugins.
Update to the latest versions oft eh RedmineUP plugins did help.
Hi. Thanks for the feedback. Glad to know that everything is running as expected now. However, if any further problems or questions arise, please don't hesitate to contact us on support@redmineup.com
The same with latest plugins installed
Could you send us a patch for it ?
Please contact support@redmineup.com and mention what is the problem about. Afterward, you will be sent the fixed versions of the plugins.
I use redmine 4.1.1, plugin people 1.5.1 on a red hat 8.1 server. I have a problem when installing the people plugin when creating and / or seeing a user the photo cannot be seen. It is only possible to see the photo in the attachments.
Hello, Adalid. Further investigation is needed on the reported problem. Please contact our support team at support@redmineup.com for the solution of it. Thank you.
Hi. Recently, there was a bug related to gravatar and Helpdesk/CRM plugin. However, it is fixed by our developer. Please contact support@redmineup.com and mention what is the problem about. Afterward you will be sent the fixed versions of the plugins.