RedmineUP plugins break Redmine gravatar plugin

3

admin@triology.de (none)
Added almost 5 years ago

After installing the Helpdesk plugin PRO 4.1.5, CRM plugin PRO 4.2.6 and Agile plugin PRO 1.5.1 plugins to my Redmine 4.1.0 instance, the gravatar plugin is broken. The user avatars are not displayed any more, only the "broken image" picture is shown. The log shows the following error:

 I, [2020-01-16T09:39:42.251517 #1]  INFO -- : Started GET "/redmine/images/https:https://www.gravatar.com/avatar/52ead169cd6051ecd92865c039a2ff79?rating=PG&size=80&default=mm" for 91.249.178.2 at 2020-01-16 09:39:42 +0100
 F, [2020-01-16T09:39:42.254937 #1] FATAL -- :
 F, [2020-01-16T09:39:42.255023 #1] FATAL -- : ActionController::RoutingError (No route matches [GET] "/images/https:https:/www.gravatar.com/avatar/52ead169cd6051ecd92865c039a2ff79"):
 F, [2020-01-16T09:39:42.255066 #1] FATAL -- :
 F, [2020-01-16T09:39:42.255134 #1] FATAL -- : actionpack (5.2.4.1) lib/action_dispatch/middleware/debug_exceptions.rb:65:in `call'

The problem is the doubled "https:". As a workaround, one can add the line "avatar_server_url: //www.gravatar.com" to the Redmine configuration.yml, which fixes the problem.

Why does RedmineUP plugins break the Redmine gravatar plugin and when will this be fixed?

Regards,
Robert

Dimitar Chervenakov over 4 years

Hi. Recently, there was a bug related to gravatar and Helpdesk/CRM plugin. However, it is fixed by our developer. Please contact and mention what is the problem about. Afterward you will be sent the fixed versions of the plugins.

Answers (8)

0

Daniel Schwinger
Added over 4 years ago

I updated my redmine from 3.3.2 to 4.1.0 and gravatar also broken. I also use a lot of redmineup plugins.
I dont have the problem with doubled https: but the same problem.
Workaround, with "avatar_server_url:" not work by me.

ActionController::RoutingError (No route matches [GET] "/users/https:/www.gravatar.com/avatar/a60....
ActionController::RoutingError (No route matches [GET] "/projects/https:/www.gravatar.com/avatar/a60...
ActionController::RoutingError (No route matches [GET] "/my/https:/www.gravatar.com/avatar/a60...
ActionController::RoutingError (No route matches [GET] "/https:/www.gravatar.com/avatar/a60...

Environment:
Redmine version 4.1.0.stable.19525
Ruby version 2.3.3-p222 (2016-11-21) [i386-linux-gnu]
Rails version 5.2.4.1
Redmine plugins:
redmine_agile 1.5.2
redmine_checklists 3.1.16
redmine_contacts 4.2.5
redmine_contacts_helpdesk 4.1.5

Any hint ?

Regards
Daniel

Dimitar Chervenakov over 4 years

Hi. Recently, there was a bug related to gravatar and Helpdesk/CRM plugin. However, it is fixed by our developer. Please contact and mention what is the problem about. Afterward you will be sent the fixed versions of the plugins.

0

Rene Herzer
Added over 4 years ago

Same here...

This is how the <img> tag looks like:

<img alt="" title="Markus" class="gravatar" srcset="https:https://www.gravatar.com/avatar/69009e63f1f65b46dcb24258bd728261?rating=PG&amp;size=28&amp;default=mm 2x" src="/images/https:https://www.gravatar.com/avatar/69009e63f1f65b46dcb24258bd728261?rating=PG&amp;amp;size=14&amp;amp;default=mm">

Dimitar Chervenakov over 4 years

Hi. Recently, there was a bug related to gravatar and Helpdesk/CRM plugin. However, it is fixed by our developer. Please contact and mention what is the problem about. Afterward you will be sent the fixed versions of the plugins.

-1

Rene Herzer
Added over 4 years ago

BTW, setting `avatar_server_url` does not help.

Dimitar Chervenakov over 4 years

Hi. Recently, there was a bug related to gravatar and Helpdesk/CRM plugin. However, it is fixed by our developer. Please contact and mention what is the problem about. Afterward you will be sent the fixed versions of the plugins.

0

andi juen
Added over 4 years ago

I have the same issue

Dimitar Chervenakov over 4 years

Hi. Recently, there was a bug related to gravatar and Helpdesk/CRM plugin. However, it is fixed by our developer. Please contact and mention what is the problem about. Afterward you will be sent the fixed versions of the plugins.

0

Dimitar Chervenakov
Added over 4 years ago

Hi. Recently, there was a bug related to gravatar and Helpdesk/CRM plugin. However, it is fixed by our developer. Please contact and mention what is the problem about. Afterward you will be sent the fixed versions of the plugins.

0

andreas Juen
Added over 4 years ago

Update to the latest versions oft eh RedmineUP plugins did help.

Dimitar Chervenakov over 4 years

Hi. Thanks for the feedback. Glad to know that everything is running as expected now. However, if any further problems or questions arise, please don't hesitate to contact us on

0

Dan SORIN MASCA
Added over 4 years ago

The same with latest plugins installed

Could you send us a patch for it ?

Dimitar Chervenakov over 4 years

Please contact and mention what is the problem about. Afterward, you will be sent the fixed versions of the plugins.

0

adalid Gomez
Added over 4 years ago

I use redmine 4.1.1, plugin people 1.5.1 on a red hat 8.1 server. I have a problem when installing the people plugin when creating and / or seeing a user the photo cannot be seen. It is only possible to see the photo in the attachments.

Dimitar Chervenakov almost 4 years

Hello, Adalid. Further investigation is needed on the reported problem. Please contact our support team at for the solution of it. Thank you.

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