Help & Support
Customer satisfaction : datas extraction
We are thinking of using the « Customer satisfaction » functionality.To process the results of ...
Questions Plugin - Allow for search to include answers and responses to the questions On review
Currently the plugin functionality implements a search only in the table of questions (thematic a...
Add more Helpdesk reports
Currently there is only a report for "First response time" and "Busiest time of day". (https://ww...
Признак активности/неактивносту у контакта.
Мы используем поле "Компания" для указания в задаче для кого мы ее выполняем. Некоторые компании ...
Ticket Source
When you create a new ticket in Redmine, the source will always be E-mail. We would love for ther...
Contacts Plugin: change Tel to a Link
Would be great to have the telephone numbers in the Contacts Plugin as a clickable link in form o...
Bulk creation of a checklist
Being able of creating a checklist by copying text separated with "enters" just like it is done f...
Setting colors manually for tags and status columns in Agile
I would love to see an option to set the colors for the status columns manually instead of random...
auto-closed message
Is it possible to send a auto-closed message when the issue status is changed to „closed“?
Helpdesk plugin - Expand capture of multiple TO addresses with incoming issue email requests
Expand the capture of additional “TO” names from incoming support request emails so they can be ...
When a ticket is created from an email, receipt is sent to people in Cc, but not to other direct recipients (on the To: line)
Usually, Reply All also replies to people in the "To:" section.
Set a default email address for Cc or Bcc in Helpdesk plugin On review
Current version of Helpdesk plugin allow us to add email addresses to cc and bcc fields when we r...
New permissions to edit and view price field in Products plugin
We need to hide the price attribute of a product for cetrain roles. It would be helful to also be...
Take the address of the company and insert it automatically in the contact
A new option that makes some fields (for example the address) automatically be filled in a contac...
Group by in the Issues to be able to have value "Sprints" On review
add the capacity to group by sront field added by the agile plugin in issues section
Exporting information of the Products + CRM plugins On review
Hello!It would be nice to see the implementation of exporting information from the CRM plugin (...
Helpdesk: Comments on Public Issues Page
When there are a lot of old issues in the righthand side bar, the user will probably not think ab...
It should be possible to create a custom field of type "Order".
As a PM I want to link issues with specific orders we receive. For that purpose I would need to c...
Automatic invoice plugin
Currently we have the invoice plugin but it is useless. We're invoicing based on spent time...
Telegram Integration Planned
It would be very useful if we would have a plugin which will integrate the issue lifecycle with a...
Add calendar week row to resource planning overview
Hi, it would be great if you could add the possibility to view an additional row, between the mon...
Add Reporting/Export Feature for Budget Plug-in Data
We are using the Budgets plug-in and would like to be able to export the data shown on the Projec...
Provide REST API for Drive plugin On review
Hi, it would be great, if you could provide REST API functionality for Drive plugin. Thank...
Make Sprint property part of the Redmine workflow settings On review
I just noticed that the Sprint property doesn’t show up in the Workflow settings of Redmine and t...
Assigne set automatically when ticket is edited and Assigne is not set Postponed
When a Ticket with no assigme is edited, the logged in user is automatically set as Assigne. I...