Requirements

  • Redmine: 2.1 (for Redmine 1.2.1+, 1.3, 1.4 use Helpdesk plugin version 1.0.3)
  • Ruby: 1.8.7, 1.9.3
  • Database: MySQL, PostgreSQL or SQLite
  • Plugins: Redmine Contacts CRM plugin [[contacts-plugin:Versions_comparison|pro or light version]] installed
  • OS (Plugin tested on Ubuntu linux and OS X)